Contact Us

We're here to help.

Whether you have a question about your order, need product assistance, or simply want to know more about Dpoche, our team is always happy to assist you.

Customer Support

Our support team is available to help with:

• Order-related queries

• Product information

• Shipping updates

• Return & replacement assistance

• Payment-related questions

• General enquiries

Live Chat

For the fastest assistance, use the Live Chat feature available on our website.

Our customer support team typically responds within a few business hours during support hours.

Email Support

For detailed enquiries, collaborations, or customer support, please email us at:

Email: support@dpoche.com (Replace with your official email address if different.)

We aim to respond to all emails within 24–48 business hours.

Business Hours

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Closed on Sundays and Public Holidays.

Order Support

To help us assist you more quickly, please include the following details when contacting us:

• Order Number

• Full Name

• Registered Email Address

• Contact Number

• A brief description of your query

For issues related to damaged, defective, incorrect, or missing products, please remember to attach your continuous unboxing video along with clear photographs of the product, if applicable.

Social Media

Stay connected with Dpoche for our latest collections, exclusive launches, styling inspiration, and special offers.

You can find our official social media links in the website footer.

We're Here for You

At Dpoche, every customer matters. We are committed to providing prompt, transparent, and reliable support to ensure you have a smooth and enjoyable shopping experience.

Thank you for choosing Dpoche.